Congratulations! You crushed the challenge!

You committed, put in the effort and though you might be working out solo more than ever, you took on the Move and Stay Connected challenge with thousands of other athletes around the globe.To celebrate your hard work, lululemon is rewarding you with 25% off your next purchase through May 24. Grab your discount and keep on moving (exclusions apply).  Log in or create a lululemon profile and your 25% discount will automatically be applied at checkout.

How do I use the promo code online?

Step 1: Click the “Sign in and shop” button in the e-mail you received from Strava.

Step 2: Sign into your account. (The code won’t work if you try to check out as a guest, so please make sure you’re logged in.)

Step 3: Go ahead and shop as usual. You’ll see the discount applied the “Order review” stage of checkout (i.e.: “My Bag”) The promotion will be applied to the checkout automatically.

- 25% off lululemon product. Exclusions apply see below.

- Offer is valid May 11, 2020, at store opening or online at 12:01am (HKT) and expires on May 24, 2020 at store closing or online at 11:59pm (HKT).

- Challengers will only be able to redeem their discount through the link provided by email from Strava

Some important things that you need to know when getting your reward:

What did everyone get for completing the challenge? 
All guests who officially completed the challenge have received a digital badge for their Strava trophy case. In addition, all guests who were registered for the challenge, received a reward e-mail from Strava on May 11th, 2020. This email will prompt guests who are registered for the challenge to login to their account on www.lululemon.com.hk to use their promo code or show their email in store for a 25% discount.  

When should I have received the reward e-mail?
All rewards will be delivered directly by e-mail from Strava (by 11 May) to everyone who was registered for the challenge.

I didn’t receive my reward e-mail—what do I do?
Check to see whether you’ve opted out of Strava e-mails and notifications by going directly to the challenge page and clicking the “Check it Out” button on the righthand side to redeem your reward.

I did this and still did not receive an e-mail—can you help? 
Please ensure that you have your e-mail notifications turned on to receive important updates about the Move and Stay Connected Challenge. On the mobile app, please go to Settings > E-mail Notifications > On. If you’re accessing their account on the web, please go to Settings > Email Notifications > Email Newsletter > On. We also recommend that you double-check that your e-mail address on your Strava account is correct. You can ensure this is the case right here. 
 
If all this looks correct and you still have not received an email, please submit a ticket to Strava Support. When submitting a ticket, please be sure to be logged into your account and include “Move and Stay Connected Challenge” in the subject of your submission. 
 
I completed the challenge but the e-mail I received didn’t include a promo code—what’s the deal? 
We hear you received an e-mail that didn’t include a promo code for a reward. Please note that only guests who have their country of origin as one of the following will receive an email that includes the promo code: Canada, USA, UK, France, Germany, Switzerland, the Netherlands, Norway, Ireland, Sweden, Australia, New Zealand, Japan, Taiwan, Macau, Hong Kong, Singapore, Malaysia, and Korea. 

How do I use the promo code in-store? 
In order to use your promo code in-store, please show your reward email in-store (if currently open) for a 25% discount. 

How many times can I use this promo code?
The promo code will only work on one order.

By what day do I have to use my reward? 
Your reward is valid from May 11, 2020, at store opening or online at 12:01am (HKT) and expires on May 24, 2020 at store closing or online at 11:59pm (HKT).  

Are there any limitations on what I can use my discount towards?
Great question! Yes—there are certain limitations on how the finisher’s reward can be used. The offer is not available in Outlet Stores, Airport Stores, or Department Stores. The Offer does not apply to Membership, purchase of gift cards, e-gift cards, gift sets, marked-down product, lululemon products sold through third parties, yoga mats or props, or yoga, meditation, or fitness kits.  

Is there a maximum purchase limit? 
Yes—the offer is valid on one (1) transaction for the purchase of lululemon product, up to a maximum purchase of HKD7,753, MOP7,976, TWD30,024, SGD1,416, and MYR4,333, (including tax) dependant on your location, before discount.  
If you purchase on www.lululemon.com.hk, the shipping duties and custom charges will be calculated based on the amount before discount.

Why isn’t the discount showing up online when I shop?
Make sure you’ve clicked on the link in the e-mail and signed into your www.lululemon.com.hk account when you’re shopping. The discount will be applied during the Order Review stage (i.e.: “My Bag”). No need to enter anything in the promo code box—your unique code will be automatically populated. If you’re having trouble, please try clicking the link again and starting over.

Can I checkout with PayPal and still use the promo code? 
Yes! Hit “Checkout” and enter your shipping information as usual. In Step 2, choose PayPal under “Other Payment Methods”. You’ll be directed to PayPal, where you can enter your billing information. Once you’ve completed this step, please wait to be redirected to lululemon.com, then continue your checkout process as usual. You should see the discount applied during the Order Review stage, along with PayPal as your method of payment.  

Can I share the reward with my friends?
This reward is for you to treat yourself for all your hard work. Please do not forward your reward e-mail to your friends.

The Offer is non-transferable and cannot be combined with any other promotion, offers, or discounts. There are no price adjustments on prior purchases. The Offer is not valid on returns or exchanges.  

Terms and Conditions

If you reside in Hong Kong, Macau, Japan, Taiwan, Singapore, Malaysia and Korea, the offer is made by lululemon of 1818 Cornwall Avenue, Vancouver, BC, Canada, V6J 1C7; for inquiries contact [email protected].  Login to your account on lululemon.com to use your promo code or show this email in store for a 25% discount (“Offer”).  Offer valid on select items online at www.lululemon.com.hk, www.lululemon.co.jp and www.lululemon.co.kr or at any participating lululemon store or showroom (if currently open) only in Hong Kong, Macau, Japan, Taiwan, Singapore, Malaysia and Korea (the “Offer”).  Offer is valid on one (1) transaction for the purchase of lululemon product, up to a maximum purchase of HKD7,753, MOP7,976, JPY108,531, TWD30,024, SGD1,416, MYR4,333, and KRW1,210,500, (including tax) dependant on your location, before discount.  Offer is subject to our Returns and Privacy policies, which are available online. Offer is subject to our Returns and Privacy policies, which are available online in Hong Kong, Macau, Taiwan, Singapore and Malaysia at Returns and Privacy Policy, in Japan at Returns and Privacy Policy, and in Korea at Returns and Privacy Policy.

For all participating locations: Offer is not available in Outlet Stores, Airport Stores or Department Stores.  The Offer does not apply to Membership, purchase of gift cards, e-gift cards, gift sets, marked-down product, lululemon products sold through third parties, yoga mats or blocks, or yoga, meditation or fitness kits. Offer is non-transferable and cannot be combined with any other promotion, offers or discounts. No price adjustments on prior purchases. Not valid on returns or exchanges. Product purchased with Offer may not be resold. Offer is available for a limited time. Offer is valid May 11, 2020, at store opening or online at 12:01am (HKT) and expires on May 24, 2020 at store closing or online at 11:59pm (HKT). This offer is subject to the Terms and Conditions of www.lululemon.com.hk and subject to change, alteration, or termination by lululemon at its sole discretion at any time.

毎日新しい気持ちで体を動かそう​

ヨガから、ラン、トレーニングまで、私たちのアンバサダーがオンラインで新しいエクササイズを紹介します​