SeaWheeze Frequently Asked Questions

 

How do I get the link to the SeaWheeze Shop? 
You’re in luck – this year everyone can get in on the magic of SeaWheeze and shop the Store. The styles are exclusive and available for a limited time but they’re open for everyone to buy. 

Why is the SeaWheeze Shop not exclusive to runners?
We want to create a truly inclusive experience and bring the magic of SeaWheeze to everyone. Opening the SeaWheeze Shop to all guests, runners and non-runners alike – allows to do that!

Are there limits to how much product I can buy? 
Yes! You can buy up to 10 items within a 24-hour period in the SeaWheeze Shop. Some things to note within this limit, you can buy as many reflective items as you like (inside of the limit) and the limiting does not extend to accessories, you can buy as many as you like. 

Will you restock a style once it’s sold out? 
No! Once a style or size is sold out, you won’t see it again.

What sizes are available? 
We carry sizes 2-12 in our women’s assortment and sizes S-XL in our men’s assortment. 

Does the product have an exclusive logo (swogo) on it? 
Yes! All SeaWheeze product carries an exclusive logo to commemorate SeaWheeze 2020. Our graphic styles also carry shout-outs to what was our in-real-life event – consider these extra special edition. 

Will the product be available in store? 
No! The entire exclusive SeaWheeze product line is available online-only – no product will hit our stores. 

How long is the product available for? 
Product is available from Tue Aug 13 – Tue Aug 25.

Can I return or exchange the product I purchased? 
We do not accept return / exchange on SeaWheeze products. For our return policy, please visit our return section.

My package went missing, help! 
You can find the latest status of your order by clicking here. If you cannot find the status, please contact us via our Guest Education Centre 

I received the wrong / damaged product, help! 
We offer returns online within 30 days from the delivery date, please find more return policy and instruction here.

I am a lululemon Ambassador / Sweat Collective / Employee, can I use my discount? 
Yes! All discounts currently active for online sales are valid for purchases on the SeaWheeze Shop. Please follow the guidelines set out by your discount when purchasing SeaWheeze product. 

Will there be more product available throughout the week? 
No! The entire exclusive SeaWheeze product is available online – right now! This includes styles that you would have typically seen at the SeaWheeze Showcase Store and Sunset Festival Showcase Store. 

Will there be a SeaWheeze Showcase Store at SeaWheeze in 2021? 
We are closely monitoring the COVID-19 situation and while we cannot predict the future, we do hope we are able to come together again in 2021 for the lululemon SeaWheeze Half Marathon and Sunset Festival. The SeaWheeze Showcase Store at the Vancouver Convention Centre has always been a big part of event weekend and we plan to keep it that way!

Will there be an online shop for SeaWheeze in 2021?
Yes! The SeaWheeze online shop is here to stay!