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Ordering & Payment

Whether you want to change or cancel an order, learn about payment options or shopping internationally, ordering details are here.

Ordering

You cannot change or cancel your order after it’s been placed.

Having second thoughts? You can set up a return once your order has been delivered.


Place an order for delivery to Hong Kong SAR on www.lululemon.com.hk by selecting your products and completing our checkout process. You can check out as a guest, or you can create an account with us and save your address, payment methods and wish lists.



Absolutely! Contact our Guest Education Centre for a hand with online orders. Or, connect with us via Live Chat.


Payment

Checkout in Hong Kong dollars: We accept Visa, MasterCard, JCB, American Express, PayPal, Apple Pay and gift cards. We also accept pre-paid credit cards so long as the card has a billing address attached to it.


Checkout in Singapore dollars: We accept Visa, MasterCard, JCB, American Express, Paypal and gift cards.

Checkout in Hong Kong dollars: We accept Visa, MasterCard, JCB, American Express, PayPal, Apply Pay and gift cards. We also accept pre-paid credit cards so long as the card has a billing address attached to it.


Checkout in Singapore dollars: We accept Visa, MasterCard, JCB, American Express and Paypal.


It is possible you may be charged an international transaction fee by your bank if you're shopping outside of Hong Kong- this charge comes directly from your bank and is outside of our control.


We're always working to improve our checkout experiences and hope that this work will reduce the impact and any costs of these charges in the future. If you have any inquiries or concerns regarding these fees, we recommend reaching out to your credit card issuer or bank directly.


Prices on the Hong Kong SAR site are in Hong Kong dollars and Singapore dollars depending on the shipping location.


For orders shipping to Singapore, we will be using Singapore dollars.

For orders shipping to Hong Kong SAR and all other locations, we will be using Hong Kong dollars.

If you've got more questions, we've got answers. Our Guest Education Centre can help.

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