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We're looking forward to supporting you. Before connecting with us, check our COVID-19 FAQ page as your question may be answered there.

Guest Education Centre

General question about payment, shipping, returns or sizing? Check out our Help page here.

Have other burning questions? The GEC is here to help.

Live Chat


Hong Kong S.A.R.: +852 8009 06220

Singapore: +65 800 8526330

Malaysia: 1 800 81 8770

Other Countries: +852 8009 06220


Operating Hours:

9am - 6pm HKT Monday - Friday

Closed Saturdays, Sundays, and Hong Kong Public Holidays.

Personal Shopper

Personal Shopper

Looking for styling tips? Have questions about sizing? Need help finding gear to support your lifestyle? Our digital educators are ready to meet over video chat to answer all your questions, so you can shop from the comfort of your couch (your choice to turn off the camera). Connect with us for free!

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