Shipping & Delivery

Lululemon is committed to make mindful choices that align with our core values and sustainability goals. To do our part, we are adopting practices to reduce waste to restore the environment. We do not include a lululemon shopper with any online purchases. Everything we do is rooted in the belief that, together with our guests, we can create positive change to build a healthier world.


The below is our estimated Delivery Time for the parcel to be delivered to the applicable country and region. During high season and sale, delivery might take a little longer.


Location & Shipping Timeline  

HONG KONG  

Delivery Time: Your parcel will be delivered within 2 – 3 business days  

(except Hong Kong Outlying Islands, 1- 5 business days).   

Import taxes/custom duties/local taxes: Not applicable for Hong Kong 

 

SINGAPORE 

Delivery Time: Your parcel will be delivered within 4 – 6 business days.  

Import taxes/custom duties/local taxes: Not applicable for Singapore


MALAYSIA 

Delivery Timeline: Your parcel will be delivered within 5 – 6 business days. 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


MACAU 

Delivery Timeline: Your parcel will be delivered within 3 – 4 business days. 

Import taxes/custom duties/local taxes: Not applicable for Macau 


TAIWAN 

Delivery Timeline: Your parcel will be delivered within 4 – 5 business days 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


VIETNAM 

Delivery Timeline: Your parcel will be delivered within 4 – 5 business days 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


BANGLADESH 

Delivery Timeline: Your parcel will be delivered within 5 – 6 business days 

Import taxes/custom duties/local taxes: Additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. 

The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


INDONESIA 

Delivery Time: Your parcel will be delivered within 3 – 4 business days.  

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


INDIA 

Delivery Timeline: Your parcel will be delivered around 8 business days*   

*Please note our delivery to India is taking longer than usual due to the current COVID-19 situation. We’re grateful for your patience. 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs. 


PHILIPPINES 

Delivery Timeline: Your parcel will be delivered within 5 – 6 business days 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees: 

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs 


THAILAND 

Delivery Timeline: Your parcel will be delivered within 4 – 5 business days 

Import taxes/custom duties/local taxes: If the value of your order exceeds the applicable limit in your market, additional fees will be charged for import taxes/custom duties upon delivery. lululemon will not be responsible for these charges. The applicable limit may change by local Customs Office, please reach out to your local Customs Office for the latest information. 

 

How to pay these fees

Customs will hold your order for clearance when your order has entered the destination country/region. The local authority will calculate the import duties and tax fees (if applicable). Our transport partner will then reach out to you when the order is at local Customs and will notify what you need to pay and how you can pay before the order can go pass customs 


*Special shipping arrangement:

Our delivery service to the following locations is being impacted due the COVID-19 situation. We're grateful for your patience.

Taiwan, Thailand, Indonesia, India, Malaysia, Bangladesh and Vietnam

Orders placed starting from 19/2 will take 1 -2 more working days to ship due to COVID-19. 

Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-2 business days for processing at our distribution centre before your order is shipped. 


We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package. 


No. We are required by law to disclose the full value of the package content.


Sorry, we do not ship to P.O. Boxes or rural postal codes and zip codes in Asia at this time. 


Sorry, we do not ship to APO/FPO/DPO addresses in Asia at this time.


International Shipping

To ensure you are shopping on the correct site for your country, find your country in the region selector located at the top of every page.


If you've got more questions, we've got answers. Our Guest Education Centre can help.

Sign up for lululemon updates and receive a special surprise!