Receipts and Refunds

Refund Timing

When we receive your package we’ll refund you within seven business days and email you when this transaction has taken place. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.

* Note: If you paid with a prepaid credit card and no longer have the card, contact the Guest Education Centre to initiate the return. Otherwise, the balance will be put back onto the prepaid card.