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Hong Kong: Lululemon Online Black Friday Promotion:  Terms & Conditions

Hong Kong: Online Black Friday Promo Code: Terms & Conditions

Frequently Asked Questions

 

Hong Kong: Lululemon Online Black Friday Promotion:  Terms & Conditions 

Campaign Terms: 

1. This Online Black Friday promotion offer (“Offer”) is made by lululemon HK Limited of 22F/ & 27F, Citicorp Centre, 18 Whitfield Road, Hong Kong (“lululemon HK”); for inquiries contact [email protected]

2. This Offer begins from 12:00am November 24, 2022 and ends at 11:59pm November 28, 2022 (both dates inclusive) (“Promotion Period”). 

3. During the Promotion Period, any guests who completes a single purchase from lululemon.com.hk with a net purchase of equal to or greater than HK$2000 (inclusive of any applicable tax) (“Qualified Purchase”) is eligible to receive an Online Black Friday promo code of HK$400 off (“BF Promo Code”) for any subsequent purchase of HK$800 or above at lululemon.com.hk

4. Any prior purchases, purchases of lululemon Gift Cards or eGift Cards, or Qualified Purchase under lululemon Store Black Friday Promotion ARE NOT qualified for this Offer. 

5. After payment is completed successfully, BF Promo Code will be automatically sent to the Guest’s Email on December 5, 2022. “Guest’s Email” means the email which you provided when completing the Qualified Purchase. 

6. The BF Promo Code is subject to its own terms and conditions (“BF Promo Code Terms”). Please read it before you use it.  

7. Each guest can only enjoy this Offer once during the Promotion Period. You are free to make multiple Qualified Purchases during the Promotion Period, but only one (1) BF Promo Code will be given to you. 

8. Employees, Ambassadors, Sweat Collective Program Participants of lululemon, its subsidiaries, related and affiliate companies are not eligible to this Offer. 

9. Qualified Purchases made under this Offer is subject to our Return and Privacy Policies and Term of sale, which are available at lululemon.com.hk

10. Whenever you make a return of your Qualified Purchase, any unused BF Promo Code will become invalid automatically.  

11. Unless required by applicable law and unless exchange for sizes, any other exchange is NOT available, but you may make a return of your Qualified Purchases. If you make a return, you will need to return all item(s) together with your BF Promo Code (we will not entertain any partial returns); or you pay the price difference of the BF Promo Code you used in your subsequent purchase. 

12. lululemon HK may amend or cancel this Offer at any time without prior notice. Please visit lululemon.com.hk for the latest update and its terms and conditions. 

13. The decision of lululemon in interpreting these terms and conditions shall be final and conclusive.

 

Hong Kong: Online Black Friday Promo Code: Terms & Conditions 

1. Limited one Black Friday Promo Code (“BF Promo Code”) for one transaction. This BF Promo Code can only be used in your next purchase from the time and date you receive this BF Promo Code and until HKT 11:59pm on 29 Jan 2023. 

2. This BF Promo Code can ONLY be used on lululemon.com.hk. You may use this BF Promo Code for a HK$400 off (on retail price before any applicable tax) (“Deduction”) in your next purchase of HK$800 or above.  

3. This BF Promo Code must be applied on the ‘My Bag’ page in order to redeem the Deduction

4. This BF Promo Code is ONLY valid on full-priced lululemon products and is INAPPLICABLE to the purchase of lululemon Gift Card, lululemon e-Gift Card, sale items or already marked-down products (including but not limited to “We Made Too Much” products).

5. Subject to the online return policy, products purchased with BF Promo Code are considered FINAL SALE (No return or exchange is available, unless otherwise required by law).  

6. The BF Promo Code is for the intended email recipient only and the email recipient may not forward the BF Promo Code to any other party.  

7. This BF Promo Code is non-transferable, non-redeemable for cash or any kind of credits, and cannot be combined with any other promotion, offers or discounts offered by lululemon.  

8. This BF Promo Code cannot be used for price adjustments for prior purchase.  

9. Products purchased using this BF Promo Code are not for commercial re-sale.  

10. lululemon reserves the right to cancel or change the terms of this BF Promo Code or the Online Black Friday promotion’s terms and conditions at any time at its sole discretion.  

11. The decision of lululemon HK Limited in interpreting these terms and conditions shall be final and conclusive. For inquiries, please contact [email protected].

 

Lululemon Store Black Friday Promotion

 

Frequently Asked Questions 

1. I just made a Qualified Purchase, when and how can I receive the promo code?
Ans: After the purchase is completed successfully, you will receive the BF Promo Code automatically in your email (which you used to make the purchase) on December 5, 2022. 

2. Can I combine 2 online purchases, or combine a store purchase and an online purchase, to meet the required order amount?
Ans: No, during the Promotion Period, you can only make a single online purchase from lululemon.com.hk of HK$2000 or above (“Qualified Purchase”) to redeem an Online Black Friday Promo Code (“BF Promo Code”). 

3. My purchase value is double the requirement, will I receive two Online Black Friday Promo Codes? 
Ans: No. You will only receive one Online Black Friday Promo Code for one qualified online purchase (regardless of purchase value).  

4. I just subscribed to lululemon’s email and I received the 10% off welcome promo code. Will I get the Online Black Friday Promo Code after using the welcome promo code? 
Ans: Yes, you will if the purchase is HK$2000 or above. 

5. How can I use the BF Promo Code?
Ans: It’s very easy to use the promo code. After you receive the promo code, you can copy it from your email and paste it to the Promo Code field in your Shopping Bag for the next purchase of HK$800 or above at lululemon.com.hk.  

6. Can I use BF Promo Code with Welcome 10% off promo code or other promotions in the same transaction? 
Ans: No, you cannot combine the BF Promo Code with any other promotions such as but not limited to Welcome 10% off promo code, e-Gift Cards or markdown products.  

7. Can I use the promo code in stores?
Ans: No, you can only use the promo code in your next online purchase on lululemon.com.hk

8. I could not find the promo code in my email. 
Ans: You can try the following suggestions to find the promo code: (1) Look into your spam or junk folders (2) Double check your email address because the promo code will only be sent to the email you used to make the purchase (3) If all of the above doesn't work, please reach out to our Guest Education Centre. We will try our best to help you!  

9. The promo code doesn't work in the checkout stage, what should I do? 
Ans: We encourage you to try the following suggestions to use the promo code: (1) Clear the history, cookies or cache in your browser (2) Double check your email address because the promo code is only valid for the email you used to make the Qualified Purchase (3) Double check  if the value of the full-priced lululemon products in your cart is HK$800 or above (4)If all of the above doesn't work, please reach out to our Guest Education Centre.

10. Do we have Black Friday Campaign in stores too? 
Ans: Yes, we do! Instead of receiving a promo code, you will receive a coupon and that can only be used in stores. 

11. Can I return / exchange the items I purchased with the BF Promo Code? 
Ans: No, the items purchased with the BF Promo Code will be considered as FINAL SALE, no return or exchange is available.  

12. Is there a deadline to use the BF Promo Code?
Ans: You have until 29 Jan 2023 HKT 11:59pm to use the promo code.

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